The ITIL V3 Factsheet Benchmark Guide: An Award-Winning ITIL Trainers Tips On Achieving ITIL V3 And ITIL Foundation Certification For ITIL Service Management, Second Edition
“ Knock, And He'll open the door. Vanish, And He'll make you shine like the sun. Fall, And He'll raise you to the heavens. Become nothing, And He'll turn you into everything. ” ― Rumi
